Live chat features list:
One to one Live Chat
Preset Library and Auto Answer
ProtoChat popups Everywhere!
Chat History
Pull, Leave & Transfer Visitors between operators
Live Engage
Real Time Monitoring
Hide to Tray
SSL button for secure pages
Force SSL Chat
No plug-ins or Java VM required
UNICODE support:
Works Everywhere
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Proactively invite visitor for chat by clicking "Pull Visitor" or "Live Engage" in Site Monitor. Pull Visitor would attempt to open Chat Window in popup and Live Engage would show Live Engage window telling visitor that operator is willing to chat with him/her. Live Engage window is NOT blocked by popup blockers.
Real-time Website Monitor
Proactively Pull visitor to chat
Live Engage website visitor for chat
Operator is able to Leave Chat or even force Chat Window on visitor's side to close. It is useful when visitor forgot to close chat window and leaves PC. Opened chat window would be listed in chat queue and annoy operators.
Commands Button in Chat Window
Click here to force Chat Window on visitor's side to close
Transfer Visitor to another operator with 1 mouse click.
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